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Your agreement with us
By ordering from us, you agree you've read and accepted these terms, which comprise the following:
Some products or services may be subject to additional terms or provided by third parties. We recommend you read such terms before proceeding with your order.
If you're an individual who's placing an order, you must be 18 years or older and resident in the UK, or incorporated as a business in the UK, to purchase any products or services from us.
When you order products and services from this site, we treat this as an offer from you to purchase such products and services. We may refuse to accept such orders for any number of reasons - such as a failure to meet credit check criteria, unavailability of products or services, product or pricing errors.
On receipt of your order we'll send you an email describing the products and services you've ordered. These communications confirm we've received your order, but don't represent any acceptance of your offer to purchase products or services from us. We're not legally obliged to provide the products and services to you during the offer process (before the contract is completed). The contract between you and us will only be completed when we dispatch the products to you. Any products or services on the same order which haven't been dispatched to you don't form part of that contract. For products purchased online and delivered to store, the point of dispatch will be when the customer collects their device from the retail store.
We only accept a maximum of three Pay as you go products in orders placed by you within 90 days. Our Pay monthly products and services are subject to a credit check. Please read our credit check notice for more information on what we do.
Price and payment
Despite our efforts, sometimes information, discounts, promotions, e-vouchers and prices on this site may be incorrect. However, we do try to check these as part of our order processing - and if we spot an error we’ll contact you.
Prices are inclusive of VAT unless we state otherwise. Payment will be debited from your card at the point of dispatch of the products or provision of the service to you.If we’re unable to supply the products or services to you, we’ll notify you and refund the relevant amounts if debited from your card.
If you’re ordering a pay monthly product and/or service, and your order includes upfront costs, you’ll need to pay for these using your debit or credit card. If we’re unable to take payment from your card, to avoid delaying your order we’ll add any upfront costs to your first bill. You can, however, pay for up-front costs with your card by registering for ‘My Account’ once you’ve received your order.
If you order a Pay as you go product and/or service and we’re unable to take payment from your debit or credit card, we’ll need to cancel your order. If your order is cancelled you can re-order at any time.
Discounts and e-vouchers may be subject to additional conditions, are not transferable and only valid for the products and services to which they relate.
Availability and delivery
We try to provide you with availability information for products and services on this site. Beyond what we say on such pages, we can't be more specific about availability and delivery dates. Delivery dates are estimates only, and as we process your order we'll inform you if any products or services on your order turn out to be unavailable or delayed for any reason.
Right to cancel and return products
If you're a consumer customer, you have the right to cancel your online order no later than 14 calendar days after the day you receive your products or services, or welcome letter or email - whichever is the later. This applies to all products, except digital items and unsealed software such as music and games which have been unsealed or downloaded or used.
All manufacturer names, symbols, and descriptions, used in our images and text are used solely for identification purposes only.
VSS Cosmetics Co., Ltd.No. 107, Street Silver Phnom Penh, CambodiaTel: 010 991 238Fax: 023 219 135